Welcome to the website of TECHNO GRAPH TRADING CO L.L.C. These Terms & Conditions govern your access to and use of our website, products, and services.
By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.
1. Company Information
TECHNO GRAPH TRADING CO L.L.C
Warehouse No. 2 18th Street, Near DBC Building Al Khabaisi, Deira Dubai, United Arab Emirates
Are at least 18 years of age or legally capable of entering into binding agreements.
Will provide accurate and complete information.
Will use the website only for lawful purposes.
3. Products
We strive to ensure that all product descriptions, specifications, images, pricing, and availability are accurate.
However:
Images are for illustration purposes only.
Actual products may differ slightly due to manufacturer updates.
Specifications may change without prior notice.
Product availability is subject to stock.
TECHNO GRAPH TRADING CO L.L.C reserves the right to modify, discontinue, or update any product without notice.
4. Pricing
All prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.
While every effort is made to ensure pricing accuracy, errors may occasionally occur.
If a pricing error is identified after an order has been placed, we reserve the right to:
Correct the price,
Contact the customer for confirmation,
Cancel the order and issue a full refund where applicable.
5. Orders
Submitting an order does not automatically constitute acceptance.
Orders are subject to:
Stock availability
Payment verification
Order verification
Fraud prevention checks
We reserve the right to refuse or cancel any order at our discretion.
6. Payment
We accept payment through the methods made available during checkout.
Available payment methods may include:
Credit Cards
Debit Cards
Digital Wallets
Bank Transfers
Other approved payment methods
Payment must be successfully completed before an order is processed unless otherwise agreed.
7. Order Cancellation
Customers may request cancellation before an order has been dispatched.
Once an order has been shipped, cancellation requests cannot be accepted.
Orders may also be cancelled by TECHNO GRAPH TRADING CO L.L.C due to:
Pricing errors
Product unavailability
Payment issues
Suspected fraudulent activity
Incorrect customer information
8. Shipping
Orders are shipped only within the United Arab Emirates.
Processing Time:
2–3 working days
Estimated Delivery:
3–7 working days
Delivery may be completed by:
Our internal delivery team, or
Authorized third-party courier partners.
Shipping charges are displayed during checkout.
Please refer to our Shipping Policy for additional information.
9. Delivery
Customers are responsible for ensuring:
Accurate delivery address
Correct contact details
Someone is available to receive the shipment
TECHNO GRAPH TRADING CO L.L.C is not responsible for delays resulting from incorrect customer information.
10. Returns & Refunds
Returns are accepted only for products received damaged during delivery.
Damage must be reported on the same day of delivery.
Approved claims will be resolved through:
Replacement (subject to stock availability), or
Store credit, at our discretion.
Refunds are not provided except where required by applicable law.
Please review our Return & Refund Policy for complete details.
11. Manufacturer Warranty
Products sold through our website are covered only by the warranty provided by their respective manufacturers, where applicable.
TECHNO GRAPH TRADING CO L.L.C does not provide any additional warranty unless expressly stated.
Warranty claims remain subject to the manufacturer’s own warranty terms, conditions, and approval process.
12. Intellectual Property
All content on this website, including but not limited to:
Logos
Graphics
Images
Product descriptions
Text
Icons
Website design
Layout
Software
Documents
is the property of TECHNO GRAPH TRADING CO L.L.C or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without prior written permission.
13. Acceptable Use
Users agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to the website.
Upload malicious software or viruses.
Interfere with website security.
Copy or misuse website content.
Submit false or misleading information.
Violation of these terms may result in restricted access and legal action where applicable.
14. Third-Party Links
Our website may contain links to third-party websites for your convenience.
TECHNO GRAPH TRADING CO L.L.C is not responsible for:
Their content,
Privacy practices,
Availability,
Products,
Services,
Policies.
Users access third-party websites at their own risk.
15. Limitation of Liability
To the fullest extent permitted by applicable law, TECHNO GRAPH TRADING CO L.L.C shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
Use of the website
Product misuse
Delivery delays
Business interruption
Data loss
Technical failures
Incorrect installation
Third-party services
Our maximum liability shall not exceed the amount paid by the customer for the affected order.
16. Disclaimer
All products and services are provided on an “as available” and “as is” basis.
While we strive to provide accurate information, we do not guarantee:
Continuous website availability
Error-free operation
Complete accuracy of all information
Uninterrupted access
Customers should verify product suitability before purchase.
17. Force Majeure
TECHNO GRAPH TRADING CO L.L.C shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Floods
Fires
Pandemics
Government actions
Labour disputes
Transportation disruptions
Internet failures
Utility outages
18. Privacy
Your use of this website is also governed by our Privacy Policy.
By using the website, you consent to the collection and use of your information in accordance with our Privacy Policy.
19. Changes to These Terms
We reserve the right to amend or update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the revised terms.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Emirate of Dubai, unless otherwise required by applicable law.
21. Severability
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
22. Contact Us
For any questions regarding these Terms & Conditions, please contact:
TECHNO GRAPH TRADING CO L.L.C
Warehouse No. 2 18th Street, Near DBC Building Al Khabaisi, Deira Dubai, United Arab Emirates
